Shipping and Returns

Processing and Shipping

  • Processing takes approximately 1-3 business days.
  • Once shipped, delivery within the US typically takes 2-5 business days.
  • Currently, we only offer shipping to the US and Canada.
  • Shipping costs are calculated at checkout based on your location.
  • US orders enjoy free shipping on purchases over $35.
  • Tracking information will be provided once the order is shipped.
  • Cards, bookmarks, and stickers are shipped via untracked regular mail.

Returns and Exchanges

  • We accept returns or exchanges within 30 days from the date of delivery.
  • To initiate a return, please email us at orders@sillyschoenberg.com and include your order number.
  • If your item is defective, please attach pictures so we can promptly process your return or exchange.
  • The returned item must be in its original condition—unused, unworn, with tags attached, and in its original packaging.
  • You can return the product for a full refund or exchange it for another item or size within this period.
  • The buyer is responsible for the return postage cost, except in cases where the item is defective. Please note that returns need to be sent to Ontario, Canada.
  • Once approved, refunds will be issued to the original form of payment.
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